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ar789 | Frequently Asked Questions

Got a question about your AR789 account, deposits, withdrawals or cricket betting? You are in the right place. Browse the most common queries from Pakistani players below.

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What Can We Help You With?

Browse by topic or scroll down for the full list of questions and answers.

Account & Login

Questions about creating your account, resetting your password, updating your details or logging in from a new device are all covered here.

Deposits & Payments

Everything you need to know about adding funds via JazzCash, Easypaisa, Raast, bank transfer or cards — including limits, processing times and troubleshooting tips.

Withdrawals & Payouts

How to request a payout, minimum and maximum withdrawal amounts in PKR, and what to do if your withdrawal is delayed or pending.

Bonuses & Promotions

How welcome bonuses work, wagering requirements, how to claim reload offers and what to expect from seasonal cricket promotions during PSL and T20 tournaments.

Sports & Cricket Betting

Placing bets on PSL matches, T20 internationals and football events — covering bet types, live betting, odds and how to read your bet slip.

Security & Responsible Gaming

Keeping your account safe, understanding deposit limits, self-exclusion tools, and how AR789 supports responsible gaming habits for adult players.

Account Deposits Withdrawals Bonuses Sports Casino Security VIP

Account & Login

Go to the AR789 Register page and fill in your mobile number, a unique username and a strong password. Verify your mobile number through the OTP sent to you, then complete your profile. The whole process takes under three minutes. Once your account is active, you can make your first deposit and start playing straight away.

Click the Forgot password? link on the Login page. Enter the mobile number registered to your account and you will receive a verification code via SMS. Use that code to set a new password. The reset link expires after 10 minutes, so act quickly. If you do not receive the SMS, check that your phone has signal and try again, or contact live support.

No. Each player is allowed one account only. Duplicate accounts may be suspended and any associated balances forfeited. If you have accidentally created two accounts or are locked out of your original account, reach out to AR789 support with your details and the team will sort it out for you.

Log in and go to your account settings. Most profile details — display name, email address — can be changed directly. For security reasons, changing your registered mobile number requires identity verification through support. Contact live chat with your account information to start that process.

Deposits & Payments

AR789 supports a wide range of PKR payment options popular with Pakistani players:
  • JazzCash (mobile wallet & over-the-counter)
  • Easypaisa (mobile wallet & account)
  • Raast (instant interbank transfer)
  • Bank Transfer (all major Pakistani banks)
  • Debit and credit cards
  • Other supported mobile wallets
All transactions are in PKR — no currency conversion needed.

JazzCash and Easypaisa deposits are usually credited instantly or within a few minutes. Raast transfers are near-instant during banking hours. Bank transfers can take up to a few hours depending on your bank. If your deposit has not shown up after 30 minutes, take a screenshot of your payment confirmation and send it to live support for a quick check.

Yes, AR789 has a low minimum deposit to keep things accessible for all players in Pakistan. The exact minimum varies slightly by payment method. Check the Deposit page after logging in — the current limits for each method are displayed there. In general, JazzCash and Easypaisa have the lowest entry point.

Withdrawals & Payouts

Log in to your AR789 account and head to the Withdrawal page. Select your preferred payout method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount in PKR and confirm. Make sure the mobile number or bank account you enter matches the one registered to your AR789 profile to avoid delays.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Raast and bank transfers may take up to one business day. During peak periods — especially around PSL finals or major T20 matches — there can be slightly longer queues. If your payout has been pending for more than 24 hours, contact support with your withdrawal reference number.

Common reasons for a declined withdrawal include:
  • Pending active bonus wagering requirements not yet completed
  • Mismatched payment details (different name or number)
  • Requested amount below the minimum payout threshold
  • Account verification still pending
Check your account notifications for a specific reason. If you are still unsure, live support can review your case and guide you through the next steps.

Bonuses & Promotions

The welcome bonus is applied automatically when you make your first qualifying deposit as a new AR789 member. Head to the Promotions page after registering to see the current welcome offer details — including the minimum deposit amount needed and any applicable wagering requirements. There is no promo code required unless stated otherwise on that page.

Wagering requirements tell you how many times you need to play through a bonus amount before withdrawing any winnings from it. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place bets totalling PKR 10,000 before the bonus converts to real withdrawable cash. Always read the full terms of each promotion on the Promotions page.

Yes — AR789 regularly runs cricket-themed promotions during Pakistan Super League, T20 internationals and bilateral series. These can include free bet credits, enhanced odds, cashback on losing bets and leaderboard competitions. Keep checking the Promotions page during cricket season so you do not miss out.

Sports & Cricket Betting

AR789 covers a broad range of sports with cricket — especially PSL, T20 World Cup and Pakistan vs India matches — front and centre. You can also bet on:
  • Football (international fixtures and top leagues)
  • Esports (major tournaments)
  • Tennis, basketball and other international sports
Live in-play betting is available for most major cricket and football matches.

Once a match has started, you can place live bets on outcomes that update ball by ball. Odds shift in real time based on the match situation — the run rate, wickets fallen, current partnership and remaining overs all influence prices. Log in during any live PSL or T20 match and head to the sportsbook to see all available in-play markets for that game.

Casino & Games

AR789 offers a full casino library that includes live casino tables (baccarat, roulette, blackjack and game shows), hundreds of slot titles, Bingo sessions and Fish Games. The Live Casino section streams real dealers in HD so you get the feel of a real table from your phone or desktop. New game titles are added regularly — log in and check the lobby for the latest additions.

All slot and RNG-based games at AR789 use certified random number generator (RNG) technology provided by reputable game studios. Live casino games are conducted by real dealers following standard table rules, streamed in real time. The platform only works with established game providers known for fair and transparent gameplay.

Fish Games are skill-influenced shooting games where you aim and fire at fish swimming across the screen. Different fish carry different point values and multipliers. You spend credits per shot, and your winnings depend on which fish you catch and at what multiplier. They have become one of the most popular game types on the platform among Pakistani players. Head to the Fish Games section after logging in to try them out.

Security & Responsible Gaming

AR789 uses SSL encryption across the entire platform to protect data in transit. Passwords are stored using secure hashing — they are never held in plain text. The platform also monitors accounts for unusual login activity. For your own protection, use a unique password you do not use elsewhere, enable any available two-step verification, and never share your login details with anyone.

AR789 is committed to supporting healthy gaming habits. Tools available include:
  • Deposit limits — set a daily, weekly or monthly cap in PKR
  • Session time reminders — get notified when you have been playing for a set period
  • Self-exclusion — temporarily or permanently restrict your access
  • Reality checks — periodic pop-ups reminding you of your session length and spend
Gaming should always be entertainment. Set a budget before you play and stick to it. AR789 is for adults aged 18 and above only. Visit the Responsible Gaming page for full details.

VIP Programme

Every bet you place earns loyalty points that count towards your VIP tier. As you move up through the tiers, your rewards grow — higher withdrawal limits, exclusive cashback deals, faster support and access to VIP-only promotions. You can track your tier progress and current points balance in the VIP section of your account dashboard.

VIP tiers are typically reviewed on a rolling basis — usually monthly or quarterly. If your activity drops significantly below the threshold for your current tier, your status may be adjusted at the next review. The full tier maintenance criteria are listed on the VIP page. Staying active on the platform and continuing to play your favourite games is the easiest way to maintain and grow your tier.

Still Need Help?

If your question is not answered here, our support team is online 24/7. Reach us through live chat on the main site for the fastest response.

  • Live Chat — available on the homepage
  • Email support via contact page

Helpful Pages

Pro tip: Bookmark this FAQ page so you can find answers quickly next time without searching around. Most account questions are resolved here within seconds.

Play Responsibly

Always set a budget before you play and stick to it. Gaming is for entertainment. AR789 is strictly for adults aged 18 and above.

Ready to Get Started with AR789?

Join thousands of Pakistani players already enjoying cricket betting, live casino and exclusive PKR promotions. Register in minutes — no long forms, no hassle.

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